Intouch Salon App – Privacy Policy
1. Introduction
This Privacy Policy explains how Intouch Group ("we", "us", "our") collects, uses, stores, and protects your information when you use the Intouch Salon Application.
The IntouchSalon App is designed for salon professionals including hairstylists, makeup artists, beauticians, nail technicians, and salon staff to manage appointments, track earnings, serve clients, and deliver beauty services.
By downloading, registering, or using the Staff App, you agree to this Privacy Policy.
2. Information We Collect
A. Personal Information
- Full Name
- Phone Number
- Email Address
- Date of Birth
- Gender
- Profile Photo (optional)
B. Professional Information
- Associated salon or beauty business name
- Job role and specialization (Makeup, Hair, Bridal, Face Massage, Nail Art, etc.)
- Work schedule and availability
- Commission structure and rate details
C. Appointment & Service Data
- Today's scheduled appointments
- New, served, and cancelled appointment records
- Services provided per session (Makeup, Hair Dressing, Light Makeup, Bridal, etc.)
- Client names and service history (assigned to you)
- Appointment duration and completion status
D. Earnings & Financial Data
- Commission earned per service
- Total earnings history
- Payment disbursement records
- Balance and payout details
E. Client Data (accessed through the app)
- Client names and contact details (for assigned appointments only)
- Client service preferences and history
- Special instructions or notes added by client or salon
F. Technical Information
- Device type and operating system
- IP address
- App usage logs
- Crash reports and diagnostic data
- Session and authentication data
3. How We Use Your Information
We use your data to:
- Create and manage your staff profile and account
- Display and manage your daily appointment schedule
- Track new, served, and cancelled appointments
- Record services delivered and calculate commissions
- Process and disburse your earnings and payments
- Send appointment alerts and schedule change notifications
- Allow access to client profiles for assigned appointments
- Provide customer and technical support
- Monitor app performance and improve features
- Ensure platform security and prevent misuse
- Meet legal and regulatory obligations
We do NOT sell your personal information to any third party.
4. Sensitive Data — Beauty & Wellness Services
Our app tracks beauty and wellness service delivery including treatments provided, client preferences, and service history. This data is:
- Used only to manage appointments and calculate staff performance
- Accessible only to authorized salon management and assigned staff
- Not shared with advertisers or used for marketing purposes
- Protected using industry-standard security measures
5. Client Data Responsibility
As a salon professional, you may access personal information of clients assigned to you through the app. You are responsible for:
- Using client information only for professional service delivery
- Maintaining strict confidentiality of all client data
- Not sharing client information outside the platform without proper authorization
- Complying with applicable data protection laws
- Respecting client privacy preferences at all times
6. Data Sharing
We may share your data only in the following situations:
- Salon Management — your associated salon or beauty business, for appointment and staff coordination
- Payment Processors — for commission calculation and earnings disbursement
- Cloud Hosting Providers — for secure data storage and app infrastructure
- Technical Support Teams — for app maintenance and issue resolution
- Analytics Tools — to monitor and improve app performance
- Legal Authorities — if required by applicable law or court order
All third-party partners are contractually required to maintain data confidentiality and comply with applicable data protection standards.
7. App Permissions We Request
Our app may request the following device permissions:
- Camera — for profile photos and service documentation
- Notifications — for appointment alerts, schedule changes, and updates
- Storage — for saving appointment-related data and documents
- Internet Access — required for all app features
- Phone / Call — to contact clients or salon management directly (if applicable)
We only request permissions that are necessary for the app to function properly. You can manage these permissions through your device settings.
8. Data Security
We protect your data using:
- SSL/HTTPS encrypted communication
- Secure cloud storage infrastructure
- Access control systems and role-based authentication
- OTP-based secure login verification
- Session management and auto-logout
- Data encryption at rest and in transit
- Regular security monitoring and updates
- Crash logging for system improvement
No digital system can guarantee 100% security. We encourage you to keep your login credentials safe and not share them with anyone.
9. Data Retention
We retain your data:
- For as long as your staff account remains active
- To provide access to historical earnings and appointment records
- As required by applicable law or regulation
- For tax and accounting compliance
- For resolution of disputes or enforcement of agreements
You may request account deletion by contacting our support team. Upon deletion, your data will be removed from active systems within a reasonable timeframe, except where retention is required by law.
10. Your Rights
Depending on applicable laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your account and data
- Restrict certain types of data processing
- Request data portability
- Withdraw consent where applicable
- Object to processing for specific purposes
To exercise any of these rights, contact us at info@intouchgroup.in
11. Account Deletion
You can request deletion of your account and data by:
- Using the "Delete Account" option inside the app (if available), OR
- Emailing us at info@intouchgroup.in
We will process your request within a reasonable timeframe.
12. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately and we will remove it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- The updated version will be posted in the app and on this page
- The "Last Updated" date at the top will be revised
- Continued use of the app after changes means you accept the updated policy
14. Contact Us
Email: info@intouchgroup.in Phone: +91 8700177381 Address: C 47-48, 2nd Floor, Nawada Housing Complex, Near Metro Pillar No 794, Dwarka Mod, New Delhi – 110059, India
For any privacy-related concerns or data requests, please contact our Data Protection Officer at the email above.
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